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Customer Survey 2008

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Upcoming Auctions

08 January 2009

Secondhand Jewellery & Watches

Viewing Times
6 January 2009 10.00am - 4.00pm
7 January 2009 10.00am - 4.00pm
8 January 2009 8.30am - 10.30am

15 January 2009

Antique & Modern Jewellery

Viewing Times
13 January 2009 10.00am - 4.00pm
14 January 2009 10.00am - 6.30pm
15 January 2009 8.30am - 10.30am

19 January 2009

Wrist & Pocket Watches

Viewing Times
13 January 2009 10.00am - 4.00pm
14 January 2009 10.00am - 6.30pm
16 January 2009 10.00am - 4.00pm
19 January 2009 8.30am - 11.00am.

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Welcome to the Fellows & Sons Customer Survey

All completed surveys will be entered into a draw and 6 lucky winners will each win a bottle of champagne!

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What was the reason for your first visit to Fellows & Sons website?

Which type of auction did you view first?

What is your preferred method for viewing an auction catalogue?

When purchasing from Fellows please indicate the methods you have used:

Why did you choose Fellows & Sons as opposed to another auction house?

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Did you request a condition report?

Did we respond quickly?

Were our condition reports accurate?

Were our condition reports useful?

Did the whole experience of buying at our auction represent value for money?

Would you use Fellows & Sons again / recommend us to a friend?

Have you registered for our auction email alerts?

In order to help us understand the demographic of our audience, please could you indicate your age range using the choices below?

Any other comments/feedback?

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