Sellers FAQ

How can I sell my goods at auction? 

To sell your goods at Fellows one of our specialist staff will need to see your item. There are a number of ways in which we are able to give you a valuation:

1.Online Valuation 

You can upload images and details of your item using our online valuation form.

Click here to use the Fellows Online Valuation Form.

2.Post your items to us 

Please include contact details and notes about the item and we will endeavor to get back to you as soon as possible.

We always recommend that you send your items in via Special Delivery.

Please note that you will be responsible for shipping, packing and insurance charges. One of our team will contact you once we have received your item, so please remember to include your details.

3.Bring your items into  Fellows 

If you would like to receive an expert valuation from one of our specialists in person, we offer free valuations by appointment at our offices in Birmingham and London.

Our Birmingham office also operates an open door policy every Wednesday between 10am-4pm. If you are happy with the estimate, our friendly staff will help you to consign your item to the next appropriate auction.

If your goods are too large to bring in for valuation, please contact us and we can arrange for one of our valuers to make a house call.

4. Visit a Fellows External Valuation day 

Fellows hold regular valuation days across the West Midlands including locations such as Sutton Coldfield, Walsall and Coventry. Click here for the calendar.

How long will it take for you to give me a valuation after you have received my items? 

We aim to respond and provide you with an auction valuation as soon as possible, however during busy periods it can take approximately 10 days.

If you have posted your item to us and decide you do not wish to sell it at auction, we will post the item back to you via Special Delivery free of charge.

What are the different types of valuation I can expect to receive? 

When you bring your jewellery, watch or furniture into auction or when a valuer visits you to appraise your collection, there are varying types of valuation that can be done. People sometimes get confused as to why a value may vary between a figure for insurance purposes and what it would be worth when sold at auction. Below is a brief explanation of valuation terms and services all of which are offered at Fellows.

Auction Valuation 

An auction valuation is an estimate, usually given as a range of prices, for example £180-250, that our specialists believe an item will make at an auction. This price is based on a range of factors such as past sale results for similar items, market trends and trade/collectors' interest. Valuations of this type are free.

Insurance Valuation 

It is up to the owner of a property to have proof of the worth of their items in the event of an insurance claim being made so this is a popular valuation to have. The sum given will be representative of retail prices in relevant markets, unless the item being valued is a period or antique piece. In this case, values are more reflective of 'like for like' replacements bought at auction, from a dealer, at a market or similar. The description should be fully detailed to enable comparable items to be purchased in the event of a claim. Fellows charge a time taken/fee per item for this valuation.

Probate Valuation 

A valuation for probate usually follows the death of the owner of valuables that need to be valued for legal purposes. The values given tend to be lower than for insurance valuations and not as much detail is required. Fellows does charge for this service. For more information please do not hesitate to contact us.

What is a reserve? 

The reserve is the minimum sale price the seller is willing to accept. Goods will not be sold below the agreed reserve. The specialists will advise clients on appropriate reserves, and may refuse to offer any item where too high a reserve is requested. Reserves will not be accepted on items with a bottom estimate less than £100. 

The auctioneers also reserve the right not to accept items which they deem to be unsuitable for auction.

How long before an auction do I need to decide to include my item?

We generally close entries about 5 weeks before an auction to allow time for the item to be catalogued and photographed.

How will I know what lot numbers my items will be? 

Approximately one week before the auction takes place; you will receive a pre-sales document detailing your items and what lot numbers they have been allocated. You will also receive a complimentary catalogue – there may be something you would like to buy!

How much will it cost me to sell my goods through a Fellows auction?

The following charges will apply per lot:

Marketing fee is charged at £10 per lot (plus VAT).

Loss or liability for damage is charged at 1.5% (plus VAT) of the hammer price.

Sellers will pay a commission charge of 12.5% (plus VAT) on items which have a hammer price over £3,001 or more. Items sold for £3,000 or under will have a commission rate of 15% (plus VAT)

What if my items do not sell? 

When an item does not sell, we advise you to contact us to discuss re-offering your goods. To re-enter your goods in the next appropriate sale, we will recommend that the estimate and reserve is reduced.

Alternatively arrangements can be made for the item to be collected. When collecting we ask that you provide proof of identification i.e pre sales advice document, or your receipt. We can also post your goods back to you free of charge (dependent on size, weight and volume of items). Items from Antiques & Fine Art will not be shipped. Please contact the relevant department for more details.

What will I be charged if I decide to withdraw the items from auction?

A charge of 10% (plus VAT) based on the middle estimate - plus any other charges incurred – will be levied for any item withdrawn from an auction. If the item has to be returned by post (or any other method) the vendor will be responsible for this charge. These charges are to be paid before the item is returned.

What happens after the auction? How will I be informed of whether my items sold/did not sell?

To find out whether your item sold, you can visit the archive, call us on 0121 212 2131 or contact the relevant department. We will also notify you by letter/email approximately one week after the auction.

How and when will I receive payment for my sold items? 

Payment for any sold items is sent out by cheque, usually fifteen to twenty working days after the sale is completed.

For more information please click here to read the Terms of Business at Fellows.