Customer Testimonials

Testimonials

For over 140 years, we have been committed to providing the best service possible. We couldn’t do it without our supportive clients or our excellent team.

You don’t have to take our word for it, hear what people are saying about Fellows.

Genuine Auctioneers

Ruth Fisher

31st July 2018

This is a genuine auctioneers, with reliable descriptions. i have been lucky once, and the estimate prices are close. i have phoned for information on occasions and they are more than helpful. a brilliant range of beautiful jewellery, with many auctions.

Honest and quality

Eric Young

20th July 2018

I bought a watch from here a couple of years back never had a problem with it and overall very satisfied with the watch. I haven't had a chance to return to Fellows Auction due to a busy schedule at work but needless to say every chance I get I'm always looking at upcoming auctions to see what else I can buy. They are honest in both their estimation and the condition report of the watch. Highly recommended Fellows Auction to anyone purchasing a watch.

Brilliant Service

Peter Saint

19th July 2018

Brilliant service and excellent customer services. Highly recommended!!!!

Very Detailed Descriptions

Elizabeth Salt

19th July 2018

Very detailed descriptions and great stuff at reasonable prices.

Easy to Navigate

Liz Robson

19th July 2018

Easy to navigate website with very clear photos and detailed descriptions and condition reports. I was successful with my first bid, which was posted to me promptly. I am saving up to try again on another auction date!

Bid Live was easy

Anna Ellul

22nd June 2018

Bid online live for the first time today, but unfortunately wasn’t successful! Looking forward to the next opportunity as it was easier than I’d anticipated!

Super company, excellent photos and descriptions with easy to use app and website

Fern Fawcett

15th May 2018

I’ve been buying through Fellows for more than 15 years. I’m not a dealer but a private individual who likes jewellery. I find the online (and hard copy) catalogues are beautifully presented in terms of the photography of the piece and the associated descriptions. Any questions I have asked are promptly answered and absentee bids accepted easily and acknowledged. It couldn’t be easier to buy through Fellows and I would certainly recommend doing so especially if you are keeping the piece rather than selling it on for profit. Even our 5 year old daughter loves viewing the glitz of the catalogues and telling me what she would like!

New to Auctions

Yvonne Evans

11th May 2018

I am new to auctions, this is the first of any kind that I have attempted. I discovered your site on The Saleroom and have enjoyed my first visit. Being a novice I am not familiar with the true value of the items but I was pleased to be successful with two of my bids, although I would have liked them all. I shall visit again and hope to be even more successful in the future. I commend you on how easy it is to use your site. I am not in my prime and not too familiar with all the new technology but I found it simple to understand and use.

I look forward to receiving my purchases.

Thank you

Super Efficient

Jan Maybery

10th May 2018

Having been in the Antique trade for very nearly fifty years I have met the good the bad and the ugly in the Auctioneering world, if only all Auctioneers could be like FELLOWS! The staff are excellent without exception, especially Mick and Jason, who are always helpful, knowledgeable, and polite.

Looking forward to my next visit.

Jan Maybery

Porters Review

Dennis Stewart

3rd April 2018

Porters are very helpful, knowledgeable and polite. Great guys!

Fellows stands out!

J Parry

27th March 2018

I was unsuccessful today with my bid but did enjoy the auction.

I have purchased items in the past. Of all the auction firms I have bid with your company stands out. The descriptions and photos are excellent. Your delivery service is fast and very efficient.

Doubtless I will bid with you again!

I've used Fellows for over 35 years

Mark Knowles

19th March 2018

I have been dealing with this company for over 35 years now , and have always had excellent service 5 star throughout the company from top to bottom.nothing is to much trouble,the furniture porters are always willing to lift anything onto the van from the largest to something small .i find them very fair and accommodating.

Highly professional auctioneers

SG

19th March 2018

Fellows Auctioneers has proved itself to be an extremely efficient company and I highly recommend them. Special thanks to Mark Huddleston [Antiques Department] whose hard work, excellent rapport and professionalism all combined together to provide a great customer care experience, so much so that it will be a pleasure doing business again with Fellows in the near future. Mark provided a seamless service from start to finish with fantastic attention to detail. Again many thanks.

Staff were very helpful

John Costello

16th March 2018

I went to collect an expensive painting for a client and the staff were very helpful. They even offered to bubble-wrap the painting without been asked and helped me carry it out to the car. They provided an excellent service and deserve a 5***** rating.

Absolutely great service

C Harrison

12th March 2018

Absolutely great service from Mick and Jason even carried items out to my car.

Fellows is a fantastic auction room

Julie Cartwright

2nd March 2018

Fellows is a fantastic auction room. Have dealt on numerous occasions with the silver department, Perfect concise catalogue descriptions, excellent condition reports and items that I needed to be dispatched were packed with great care. Great communication too.

Really easy to use

Jo

23rd February 2018

I found this site hunting second hand jewellery. They have auctions with really good photos of the lots and you can either bid live or leave a bid that will be entered at the right time. I found their updates on items and registering and bidding very easy.

I will use them again

Superb service from Fellows

Raine Gardner

22nd February 2018

I buy from Fellows on a regular basis - mostly online - I have found their photos and appraisals to be totally accurate and reliable and a great aid when bidding without viewing.

Their customer care is 5 star!

Fellows is a great internet and on site auction house…

Lewis

20th February 2018

I buy a great deal from Fellows and find them to be impeccable with customer service. They have a great website and what is unique is that all the jewelry, watches or art has a description AND a condition report that is very accurate. I don't need to ask for the report unless I want additional information, but if a stone is defective or missing its in the report. If a watch is currently running or not, its in the report. They have a complete lock on what the user (buyer) needs to know and its described in easy to understand language. They are great with shipping smaller items and their charges are more than reasonable compared to outside services like MBE. They have a complete set of specialty sales and always have a very wide selection of inventory both designer and non designer.

I had a pair of diamond earrings…

Wendy Day

15th February 2018

I had a pair of diamond earrings auctioned through Fellows Auctions. Their service was first class! Excellent communication throughout the process and very professional service. I highly recommend them.

Fabulous Fellows

Hevsie

13th February 2018

Fellows stands out with its excellent service... Whether you're enquiring about an item via email or sorting out payment over the phone, the response is always quick, positive, and friendly yet courteous. The benefit of the company offering in-house shipping is a huge advantage and it's so easy to arrange with a quick call.

With Fellows you never have to worry about an item being less than described... I've bought several pieces and they've all been as good as, or better than, expected.

I also highly recommend Fellows' exquisite brochures... They truly are works of art in themselves.

Very highly recommended.